Privacy Policy

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information across all our platforms, including FIL SUPPORT, online competitions, and services provided through www.firstinline.io and www.fil.support.

1. Collection of Data

We collect the following types of information from clients, competition participants, and users of our services:

• Personal Information: Includes name, email address, phone number, billing details, shipping address, and any information submitted through our contact forms, FIL SUPPORT, or competition entries.


• Technical Information: Such as device type, IP address, browser type, operating system, and location data collected through cookies and other tracking technologies.


• Cookies and Tracking Data: Used to enhance user experience, improve our platforms, and gather analytical data on usage patterns.


• Competition Data: Includes participant details such as names, email addresses, submitted content (if applicable), and any additional information required to manage the competition.

2. Use of Information

Your data is used for the following purposes:

• Providing Services: To deliver FIL SUPPORT services, manage competition entries, and fulfill client orders for digital services such as web design, graphic design, and other offerings.


• Communication: To respond to inquiries, provide customer support, and inform users about their account or competition status.


• Marketing: To send newsletters, promotional offers, and updates, with your explicit consent.


• Improvement: To optimize our websites and services by analyzing usage data and feedback from users, clients, and participants.


• Compliance: To comply with legal obligations and ensure adherence to applicable laws and regulations, including GDPR and other data protection laws.

3. Sharing of Information

We do not share your personal information with third parties unless:

• It is required to fulfill our services (e.g., payment processors, competition management).
• It is necessary to comply with legal obligations or requests from law enforcement.
• You have explicitly consented to such sharing.

4. Protection of Information

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

5. Your Rights

As a user, client, or participant, you have the following rights regarding your personal data:

• Right of Access: You have the right to access the information we process about you, along with additional details regarding its use.


• Right to Rectification: You have the right to have incorrect information about you corrected.


• Right to Deletion: In certain cases, you have the right to have your information deleted before our general deletion timeframe occurs. Note that if you request deletion, you may no longer be able to participate in competitions.


• Right to Restrict Processing: In certain situations, you have the right to request a restriction on the processing of your information. Note that if processing is restricted, you may no longer be able to participate in competitions.


• Right to Object: In specific cases, you have the right to object to our lawful processing of your personal information.


• Right to Data Portability: In certain cases, you have the right to receive your personal information in a structured, commonly used, and machine-readable format.

For more details on your rights, you can refer to the guidance from the Danish Data Protection Agency at www.datatilsynet.dk.

If you are dissatisfied with how we process your personal data, you have the right to file a complaint with the Danish Data Protection Agency. Contact information is available at www.datatilsynet.dk.

6. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date.

7. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

First In Line
CVR / VAT: 32014755
C/O The Blue Office
Trindsøvej 6, 1.
DK-8000 Aarhus C
Phone: +45 70 60 40 85
Email: info@firstinline.io

Who Handles Your Data?

First In Line manages and protects your data. This includes data submitted via www.firstinline.io, FIL SUPPORT (www.fil.support), and any other digital platforms operated by us.

Last updated: 07-01-2025